Know Before You Go
Frequently Asked Questions
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Yes, we are honoring all cards that have not expired.
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The Annual Pass includes admission for four people daily for a year from purchase date.
Membership is exclusive for spouses in the same household, grandparents, or nannies. All members that are allowed to use the pass must be listed under the account and show ID upon check in. To add members to that list please email info@riverstreetranch.com.
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Memberships are non-transferable and a valid photo ID is required to gain admission to our ranch. This protects our members from unwanted people using their membership.
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No, memberships are non-transferable and a valid photo ID is required for members to gain admission to our ranch.
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Yes, we accept expired Groupons at their listed value toward admission.
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Closest parking available is located on Paseo Adelanto, as well as at Los Rios Park and the Parking Structure (entrance off Verdugo). Additional parking is also located at the end of Paseo Adelanto in the parking lot. For more information please see the City of San Juan Capistrano’s Parking Map.
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Yes, we have 2 restrooms on-site equipped with baby changing stations.
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We only get guinea pigs from shelters, rescues or breeders.
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Yes you can! Please be aware guinea pigs have a life span of 5-8 years and require a lot of work! Please do your research on owning guinea pigs and if you are still interested please email us at info@riverstreetranch.com with information about yourself and why you want to adopt a guinea pig.
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We take preventative measures to ensure we keep all our animals at optimal temperature. If our guinea pig pens or rabbit pens reach 82 degrees or below 60 degrees, we will take all the guinea pigs and rabbits off exhibit to be brought inside to a temperature-controlled room.
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We clean our rabbit and guinea pig pen every Thursday. During cleaning, the animals are housed in a temperature-controlled room. Our goal is to have them returned to their pen by 11:00 am to ensure the space is fully dry; however, they may not always be back in their pen by that time.
Please note that the pen cleaning day may occasionally change due to weather conditions or business circumstances.
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Most of the time yes, but please be aware that rides are constantly being maintained and some rides are subject to weather permitting. We cannot guarantee that rides will be available every day.
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Most of the time yes, but please be aware that sometimes our animals need a break or their enclosure needs some repair, so we cannot guarantee that all animals will be out for exhibit every day.
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All of the Ranch Hands take them home to eat!
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Our kiddie train was designed just for kids and cannot accommodate adults.
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Our experienced Ranch Hands walk alongside your kids so you're able to take those memorable photos you'll cherish for years to come!
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There is a great selection of restaurants directly across from us at River Street Marketplace and Rodeo River Street, as well as the downtown which is walking distance.
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We only permit service animals on the premises. Please note that they are not allowed in animal enclosures.