Effective Date: 11/1/2024

Welcome to River Street Ranch! By accessing and using our website, www.riverstreetranch.com (“the Website”), and any services provided by River Street Ranch (the “Services”), you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our Website or booking any of our services.

1. Acceptance of Terms

By using the Website or our Services, you agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, you may not access or use the Website or Services.

2. Eligibility

Our Services are intended for individuals 18 years or older. If you are under 18, you must obtain consent from a parent or legal guardian to use our Services or Website.

3. Petting Zoo Services

River Street Ranch offers on-site petting zoo visits, private events, and educational programs. Specific details, pricing, and availability of services are outlined on the Website. We reserve the right to modify, suspend, or discontinue any services at any time without notice.

4. Reservations and Bookings

All event bookings or reservations must be made through our Website, via phone, or in person. By making a reservation, you agree to provide accurate and complete information. A deposit may be required to secure your reservation. We reserve the right to cancel or refuse any booking at our discretion.

Cancellation Policy:

• Cancellations must be made 48 hours before the scheduled event and you have 16 months from the date of the original event to reschedule.

• Non-transferable bookings: The booking or ticket cannot be transferred to another person.

5. Safety and Conduct

Safety is our top priority at River Street Ranch. By visiting or hosting an event with our petting zoo, you agree to:

• Follow all safety instructions provided by our staff.

• Supervise children at all times.

• Avoid any behavior that may harm the animals or disrupt other guests.

• Notify staff immediately if you notice any safety concerns.

River Street Ranch reserves the right to remove any guest or participant who does not comply with these safety rules.

6. Liability Waiver

By participating in any petting zoo activities, you acknowledge and understand the risks associated with interacting with animals, including but not limited to scratches, bites, and allergic reactions. You agree to assume all risks and waive any claims of liability against River Street Ranch, its employees, or affiliates for any injuries or damages that may occur.

You further agree to release and hold harmless River Street Ranch from any claims, damages, or legal actions arising from participation in our activities or services.

7. Payment Terms

All payments for Services are due at the time of booking, unless otherwise stated. If a balance is due on the day of the event, it must be settled before the event begins.

We reserve the right to modify pricing at any time without notice, but no changes will apply to existing bookings unless explicitly agreed upon.

8. Intellectual Property

All content on the Website, including but not limited to text, images, logos, and videos, is the intellectual property of River Street Ranch or its licensors. You may not reproduce, distribute, or use any content from our Website without prior written consent.

9. Third-Party Links

Our Website may contain links to third-party websites or services. These links are provided for convenience, and River Street Ranch is not responsible for the content, privacy policies, or practices of third-party websites. You access these links at your own risk.

10. Privacy

Your use of the Website is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your information.

11. Termination

We reserve the right to terminate or restrict your access to the Website or Services at our discretion, without notice, for any reason, including but not limited to violation of these Terms.

12. Indemnification

You agree to indemnify and hold harmless River Street Ranch, its employees, affiliates, and agents from any claims, damages, liabilities, or expenses arising out of your use of the Website, participation in our Services, or any violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising out of these Terms or your use of the Website shall be resolved exclusively in the courts located in San Juan Capistrano, CA.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with the updated “Effective Date.” Your continued use of the Website or Services after such changes constitutes your acceptance of the new Terms.

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

River Street Ranch
31791 Los Rios Street, San Juan Capistrano CA 92675
Email: info@riverstreetranch.com
Phone: (949) 831-6550